Q. While installation
LEAP Office 2000, a message showing 'Invalid Serial Number
Detected' is flashed.
A. This happens
usually because of an invalid entry of serial number.
Usually, the confusion between the character ‘O’ and
digit ‘0’ is the cause. Care should be taken to see
that the serial number should be entered in all caps
with no spaces in between.
Q.
After installation, 'Indian Language fonts' are already
in use by other application of Windows. You will have
to close those applications and restart Windows. OR
'LEAP Office already installed. Kindly remove the existing
version and then install' appears on the screen.
A. If you observe
such a message, restart WINDOWS as prompted and try
installation once more. If there is any other Indian
Language software, which is in the program startup group,
then you will have to remove it from the startup group
and then install.
Sometimes, it
is observed that the same message appears due to a conflict
with some other vendors' TT Fonts and even C-DAC TT
Fonts (if already existing in the machine). These TT
Fonts must be removed. Restart and install again.
Q.
After successful installation, all the Languages are
not available in the menu upon right click.
A. This usually
happens because there are a large number of fonts installed
on your machine. The Windows registry allows only 64-KB
file for registration of fonts. In this case, remove
the existing version of LEAP Office and try installing
with 'Typical option'. This will install the minimum
fonts on your machine.
Q.
It is not possible to take a 'Quick Tour' on Win3.X
A. 'Quick Tour'
requires Lotus ScreenCam and is designed only for Windows
95 and above.
Q.
While using the Phonetic Keyboard it is not possible
to form some conjucts and vowels.
A. Phonetic English
keyboard involves typing with some rules. The mapping
table is giving in 'Help Menu', Typing Tutorials, and
Phonetic English. Here if you learn the table properly
there would be no problem typing with Phonetic English
Keyboard.
Q.
After highlighting a text and deleting it, the cursor
sometimes disappears.
A.* You need
to have a MAPI compliant eMail client (such as MS Outlook,
Eudora, etc.,) installed on your computer. Your computer
needs to be connected to a modem.
Create your document (English
or multilingual)
Select the 'Send Mail' item
in the File menu.
A 'Send Mail'
dialog box having the following options will be displayed:
a. LP2 file - This option will send your iLEAP document
as an attachment in the mail. To be able to read your
document, the recipient needs to have iLEAP or iLEAP
Office installed on his/her computer. iLEAP Lite (Trial
Copy) is available on the Internet for a free download.
b. RTF document - If sent as
a RTF document, fonts used in the document need to
be installed on the recipient's computer. Fonts are
also available on the Internet for a free download
. Another facility provided by iLEAP is to send the
font installation exe along with the email itself.
You can do this the first time for every recipient.
c. HTML document - This too
needs fonts on the recipient's PC as explained above.
d. ISCII document - This is
for recipients who have a editor, wordprocessor or
GIST card which can recognize the ISCII format.
e. BMP document (Monochrome).
- Sends a monochrome Windows bitmap as an attachment.
This is preferred for recipients who neither have
fonts nor iLEAP/ LEAP Office. They can view the mail
and cannot edit it. This generally has a smaller size
than the JPEG attachment. The first visible page contents
are sent.
f. JPEG document (Monochrome)
- Similar to the Windows BMP but is also supported
on non-Windows platforms.
*Tip: A BMP document
is smaller in size than a JPEG document.
Click on the Send button. The eMail client window
will be opened. (This window and other subsequent
windows or dialogs presented will be dependent on
the eMail client software that has been installed
on your computer). Your document will be sent as an
attachment. (The format is dependent on the option
that you select in Step c above). Enter the eMail
address that you would like to send to and other necessary
options. Click OK.
Q.
Can I design my web pages using LEAP Office?
A. Yes, you can
type the contents you want to upload on the net. In
the file option go to 'Export' option and export it
as HTML. You can now upload this HTML document on your
website. You should also give a link for font downloading
from your web site with an acknowledgement to C-DAC.
Q.
Is it possible for anybody to view this Indian Language
document on the web?
A. For viewing
the Indian language page, the resident font for that
language should be resident on that machine. One can
download Indian language fonts from our site. You should
also give a link for font downloading from your web
site with an acknowledgement to C-DAC.
Q.
The dialog boxes in Translation dictionary; Synonym
dictionary is not visible as it is on the rightmost
side of the computer screen.
A. You need to
increase the resolution of your computer. On the desktop,
right click and go to properties. In settings tab, set
the resolution of the computer to 800X600 with small
fonts as the adjustment.
Q.
Is it possible to add new words in common use in the
Translation dictionary of this program?
A. Yes, you can
append the 'Translation Dictionary' by adding new words
which you may not find in the dictionary given.
Q.
How many characters can be accommodated in a single
keyboard shortcut?
A. About 2000
characters can be assigned to a single shortcut.
Q.
Can I have Multiple Lines from a keyboard shortcut?
A. Yes.
Q.
How many shortcuts can be entered?
A. About 1000.
Q.
Can I enter shortcuts in my office, make a file and
distribute to a client? place? (This is required if
a client asks you to create the shortcuts for him)
A. Yes, all shortcuts
are added to the "Ofleap.sck" file which can be replaced
in the client machine.
Q.
Is it possible to chat on the internet in one of the
Indian languages on your program?
A. We are working
towards providing such facilities. You could refer to
information about iplugin for developing multilingual
chat etc.
Q.
Is LEAP Office available for network?
A. Yes, LEAP
Office has a network version. This network version is
available for both NT and Novell NetWare. The Network
version is available for unlimited users per license.
Q.
Though LEAP Office is installed in the network server
and the shortcut on the nodes exists, Indian languages
are not available on the local nodes.
A. Though LEAP
Office is installed in the network, it is mandatory
to have the Indian Language fonts installed on the local
machine where the software is going to be used. So after
installation of LEAP Office as a server copy, you can
run the software from the server but you will need to
install the fonts on the local machine (this can be
done by running netsetup.exe from the server).
Q.
I experience some problems with text flow. Every page,
at times even a paragraph, become an independent text
block. How do I join them? If, I add more text to a
block anywhere midway, will the remaining blocks adjust
their location automatically?
A. In both the
software, once the cursor appears on the page a block
starts and will continue till you shift + click on the
page else where. These two are independent blocks. If
you wish to edit the earlier block, you will need to
move the lower block else where to avoid overlapping.
The movement of the block will be possible only in the
block mode ( 'Edit' menu 'Frame').
Q.
To make columns all over the book, what do I do?
A. In the 'Edit
Menu' click 'Goto' and 'Master pages'. Type some text
on the left as well as right master page. Go to 'Layout'
and 'Make Column' option. Give an appropriate number.
Stretch these columns till the entire page. Do similar
settings to the left master page. Delete the text entered.
Then again go to EDIT menu and click 'Document'. Now
start typing the document in the column format.
Q.
I have a problem with printing Telugu script. The letters
are getting merged. This problem does not exist with
other languages.
A. This is a
problem with some of the printer drivers. You are requested
to change the printer driver of similar series and try
printing. This should solve the problem.
Q.
How do I use LEAP Office for Windows applications?
A. In the Start
Menu, Programs, LEAP Office there exists a utility called
as ISM-Soft. Click this utility, ISM keyboard manager
will appear on the screen. Select the requisite script.
If a bilingual font option is chosen then for an application
of Windows like MS-Word you will need to select the
DVBTT-* font. Select the proper toggle switch and minimize
it. Once the application of Windows is started, the
corresponding toggle switch is to be switched on. Now
start working.
Q.
In LEAP Office, if we use ISM soft for MS-Word, the
characters do not appear properly, although the settings
are done properly.
A. Switch off
all the options in Tools, AutoCorrect.
Q.
In ISM-Soft for LEAP Office, once the toggle key is
switched ON in MS-Word, print preview is observed.
A. For this go
to Tools menu / customize and then switch on the 'Keyboard'
tab. Scroll down to 'File print preview'. Select it.
In the box below this box there will be two short cut
keys defined. Remove them one by one by selecting each.
Q.
Can I use Bilingual fonts in LEAP Office?
A. You do not
need to use bilingual fonts for the word processor part
of LEAP Office. However in the interface part, where
you are using another application, the Bilingual fonts
are available to allow you to use both English and Indian
language simultaneously. In order to use the option
of bilingual fonts, you need to select the option of
bilingual fonts from the ISM Soft selection box. In
this case, the font selected has to be a bilingual font
e.g. DVB TTSurekh. In this case, DVB stands for Devnagari
Bilingual, TT is TrueType and Surekh is the name of
the font. The same nomenclature is used for all the
fonts developed by GIST Group.
Q.
After I start LEAP Office, I sometimes get a message
that "Indian Language fonts are not available etc. "
and inside LEAP, only English is shown as the language.
What do I do?
A. Uninstall
LEAP Office, make sure all the C-DAC fonts are removed
from the machine (you can do this by selecting the fonts
from the control panel font folder and hitting delete).
Remove all LEAP entries (if any) from Win.ini. Restart
the machine and reinstall.
Q.
I am trying to install LEAP Office in a client machine
from the Server. It does not allow me to install.
A. You do not
have the required privileges. Login as Administrator.
Q.
How do I uninstall LEAP Office?
A. Go to Start
Menu > Settings >Control Panel > Add/Remove
programs > click on LEAP Office item > Add/Remove
> OK.
Q.
ISM Soft for LEAP Office does not work with MS Word
on NT, and Freelance Graphics (in all Windows environment).
A. We at C-DAC
are working on these problems, once a solution is available,
a patch will be put on the site.
Q.
ISM Soft for LEAP Office does not work with Lotus Notes
and many office applications on NT Service Pack 4.0.
A. There is a
patch available to address this. Please send us a mail,
we will give it Also keep visiting www.cdac.in for updates and more information.
Q.
ISM does not type a few characters in MS Access.
A. Tune ISM category
to 6 or 11 and try.
Q.
Sometimes after typing some text in Excel, when I try
to come out of that cell, I get a message "Error in
formula".
A. Type "Single
Quote" first and then type your text in these cases.
Q.
I have an NT Machine and ISM Soft for LO does not work
in other applications.
A. Get 32 bit
ISM for LEAP Office for NT machines from C-DAC.
Q. Does Leap Office work on Windows Vista/Windows 7?
A. No, Leap Office is not tested to work on Windows Vista/Windows 7. Please get in touch with info.gist@cdac.in for new products.